AI chat that answers visitors, captures leads, and detects buying intent.

Add it to your site. It answers from your content, speaks your visitor's language, and sends qualified leads to your team.

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B2B websites, e-commerce, and help centres. Finnish, Swedish, and English.

Try without signing up Signed webhooks PII redacted before AI

Try the widget in the bottom-right corner. It's live.

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What's included in your growth plan?
The Growth plan includes up to 5 team seats, CRM integration, and priority support. Shall I set up a quick walkthrough with our team? Source: Pricing & Plans
Yes, for next week if possible
Done. What email should we use to reach you? Source: Contact workflow
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The problem

The answers are on your website. Visitors still leave.

Visitors leave without buying

They had a question. Your site had the answer. Nobody connected the two.

Same questions, every day

Your team answers the same 20 questions daily. Two full days a week on work your site should handle.

One question away from buying

The answer is on your site, buried. They won't dig for it. They leave.

The solution

Sales agent and service agent on your site

24/7. In Finnish, Swedish, and English.

As a sales agent

  • Recognises buying intent from visitor questions
  • Answers the questions that block a purchase decision
  • Captures contact details when visitors are ready to talk
  • Sends leads to your team with the full conversation
Saves ~1 day/week for your sales team

As a service agent

  • Answers repetitive questions instantly, 24/7
  • Cites the source page so visitors can verify
  • Handles routine questions so your team handles the rest
  • Collects context before handing off to a person
Saves ~2 days/week for your support team

Born from customer experience work in Finland

Cloop came out of ROFFI Oy client work. We kept seeing the same problem: the answers were on the site, but visitors couldn't find them. So we built a product that closes the loop from question to action.

A product by ROFFI Oy
"A visitor question is buying intent. It should become a task on someone's list, not a line in analytics." - Tapio Junes, Founder

How it works

Live in three steps

1

Paste your URL

Crawl starts straight away, high-value pages first. Upload PDFs and documents for content that isn't on your site.

2

Index and rank

Hybrid search combines semantic and keyword ranking.

3

Embed and activate

One embed script for chat, lead capture, and event delivery.

Test on your own site
or ask our live widget anything about Cloop right now ↓

Lead capture workflow
Can we route enterprise leads to HubSpot?
Yes. Cloop can send signed lead and buying-intent webhooks to your endpoint, then map those into HubSpot. Source: Webhook settings
Please send setup details
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  • Hybrid search Semantic and keyword ranking in one query
  • Source citations Every answer links to the page it came from
  • Intent analysis + lead scoring Every contact scored 0–100 across intent, engagement, and recency so your team knows who to call first
  • Lead + webhook delivery Real-time emails and signed webhooks for key events
  • EU server Data residency in Finland
  • Contact pipeline Leads flow into a built-in CRM with pipeline stages, full session history, and CSV export
  • Multilingual Finnish, Swedish, and English. Auto-detects the visitor's language.

The console

Manage, measure, improve

Cloop console dashboard showing session analytics, conversion journey, and lead capture metrics
Build the knowledge base

Crawl your site, upload PDFs and documents. Answers come from your own content only.

Control behaviour and tone

Set persona, greetings, starter questions, and search mode per page. Language detected automatically.

Review intent and leads

See what visitors asked, what intent they showed, and which sessions turned into contacts. Lead scores and tier badges highlight the hottest prospects at a glance.

Deliver events to your tools

Send lead and intent events via signed webhooks. Test pings and secret rotation in settings.

Find content gaps

See which questions get low-confidence answers, which pages are never cited, and where the knowledge base has holes.

Open the console

Analytics

Five-tab analytics dashboard, not just chat logs

Every conversation tells you what visitors want to know. Cloop turns that into analytics — from KPIs to individual answer quality.

Overview

Sessions, leads, conversion rate, and engagement trends. Daily and weekly breakdowns.

Engagement

Top questions, busiest hours, session depth, and return visitor rate.

Conversion

Conversion rate by entry page, intent distribution, and lead capture funnel from first message to qualified contact.

Content health

Which questions get low-confidence answers, which pages are never cited, and where the knowledge base has gaps.

Quality

Confidence scores, visitor thumbs-up/down feedback, and resolution rate per topic.

Who it's for

Built for businesses that sell and serve online

Professional services

"Leads visit our site in Finnish but the chatbot only speaks English"

Accounting firms, law offices, consulting companies. Your clients expect service in their language. Cloop answers in Finnish, Swedish, or English from your own content.

E-commerce

"Cart abandonment from unanswered product questions"

"Kestääkö tämä takki -30 pakkasessa?" No answer. Tab closed. Sale lost. Cloop answers product questions in the visitor's language and captures the lead before they leave.

SaaS & tech companies

"Support tickets from people who didn't read the docs"

Your docs have the answers. Visitors search, get 40 results, and open a ticket. Cloop reads the docs so they don't have to.

Add to any website. One script tag.

No developer needed. No npm packages. No configuration files.

<script src="https://console.cloop.io/widget.js" data-site-id="your-site-id"></script>

Paste before </body>. Done.

You can build this in-house

This is what's involved:

Web crawler with rate limiting Content chunking workflow Vector embeddings Hybrid search and rank fusion Source citation tracking Multi-tenant isolation GDPR-compliant data handling Intent classification workflow Lead scoring and prioritisation Signed webhook delivery + retries Streaming chat responses

Or launch with Cloop and spend that time on your actual business.

Why Cloop

What makes Cloop different

"We tried Intercom but it doesn't do Finnish"

Most chatbot tools are English-first. Finnish and Swedish are afterthoughts — or not supported at all. Cloop was built for all three from day one.

"We built something with ChatGPT and it keeps breaking"

No prompt engineering. No API key management. No made-up answers. Cloop uses your content only, with source citations you can verify.

Coming soon

Connect is the first of several AI agents

Connect talks to your visitors: answers questions, captures leads, signals intent.
Advisor talks to you: shows what visitors need, suggests what to do next.

Connect collects the signal. Advisor helps you act on it.

FAQ

Questions & answers

Usually in minutes. Paste your URL, let Cloop index your content, validate answers in trial mode, then embed one script.
Cloop only uses your content and cites the source on every answer. Hybrid search handles both conceptual and exact-match queries. Conversations move through a lead qualification flow automatically.
Yes. You set the persona, response style, greetings, and suggested questions. The bot stays within the boundaries you define.
Lead notifications by email and signed webhooks. You choose which events to send, rotate secrets, and test from settings.
Data is processed and stored in the EU (Finland). Customer data stays isolated by account, and webhook payloads are signed for verification.
Finnish, Swedish, and English are fully supported with auto-detection. More languages are on the roadmap.
No. It handles the repeating questions so your team can spend time on the ones that actually need a person.
Yes. Paste your URL, ask real questions, check the citations. No account needed for the trial.
The trial is free, no signup or card. Production pricing depends on volume and features. Write to info@cloop.io and we'll work it out.

Pricing

Try it on your own site

Pricing depends on volume and features. The trial is free, no signup needed. Get in touch and we'll figure out the right setup.

Start free trial

No signup · No card · Around 60 seconds

or write to info@cloop.io